Reinsurance Operations Manager

Business Operations Manager – Risk Financing

📍 London | Permanent

\n Shape the Future of Risk Financing Operation

s
\n We are seeking an experienced Business Operations Manager to strengthen and transform the operational framework of our Risk Financing function. This is a high-impact role focused on driving operational excellence, process optimisation, innovation, and data-driven decision-making across the end-to-end reinsurance lifecycl

e.Working closely with stakeholders across Finance, Claims, Actuarial, Technology, Data, Brokers, and Reinsurers, you will play a pivotal role in improving efficiency, transparency, governance, and operational performanc

e.
\n What You'll Be Do

ingOperational Excelle

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• nceOwn, maintain, and continuously improve Standard Operating Procedures (SOPs) across the treaty lifecyc
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• le.Ensure processes are well-documented, scalable, audit-ready, and consistently appli
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• ed.Act as the operational lead for process governance, controls, and clari
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ty.
\n Process Optimisation & Transforma

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• tionIdentify inefficiencies, duplication, and operational bottlene
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• cks.Design and implement streamlined processes that enhance efficiency and reduce complex
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• ity.Apply continuous improvement methodologies such as Lean and Six Si
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• gma.Partner with Technology and Data teams to drive automation and simplification initiati
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ves.
\n Innovation & Continuous Improv

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• ementIntroduce innovative tools, dashboards, and ways of wor
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• king.Embed operational KPIs and performance metrics into daily management pract
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• ices.Translate strategic objectives into practical operational enhancem
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ents.
\n Data & In

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• sightsImprove data quality, governance, and usability across reinsurance sy
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• stems.Support management and executive reporting through meaningful operational ins
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• ights.Leverage data to improve decision-making and business out
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comes.
\n Stakeholder Man

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• agementBuild strong relationships across multiple business fun
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• ctions.Coordinate cross-functional initiatives and ensure effective collabo
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• ration.Drive alignment on priorities, ownership, and delivery tim
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elines.
\n Governance & Risk Ma

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• nagementIdentify and mitigate operational risks within Risk Financing pr
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• ocesses.Support audits, reviews, and governance forums with clear documentation and i
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• nsights.Ensure appropriate controls and regulatory standards are mai
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ntained.
\n What We're Lo

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• oking ForSignificant experience in business operations, operational management, transformation, or process improvement within insurance or rei
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• nsurance.Strong understanding of reinsurance structures and end-to-end lifecycle op
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• erations.Proven expertise in operational excellence, process optimisation, and continuous imp
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• rovement.Ability to work collaboratively across multiple functions and influence stakeholders at al
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• l levels.Strong analytical and problem-solving skills with a data-driven
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• mindset.Experience with reinsurance systems, reporting platforms, and operatio
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• nal data.Advanced Power BI skills, including dashboard development and data m
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• odelling.Familiarity with Lean, Six Sigma, or similar metho
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• dologies.Experience supporting audits, regulatory reviews, or governance ac
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• tivities.Change management and transformation delivery experience would be adva
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ntageous.
\n Wh

y Join Us?This is an opportunity to make a tangible impact within a critical business function, leading meaningful operational improvements and helping shape the future of Risk Financing operations. You'll work alongside talented professionals in a collaborative environment that values innovation, continuous learning, and profession