Human Resources Lead

We’re delighted to be recruiting a Human Resources Operations Lead on behalf of a well-established, operationally focused organisation. This new and varied HR vacancy offers the opportunity to play a pivotal role in supporting depot-based teams, partnering closely with leadership to drive performance, engagement, and workforce stability within a fast-paced environment.

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• Salary up to £45,000
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• Full-time, 35 hours per week with flexible working hours (e.g. 8am–4pm or 9am–5pm)
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• Hybrid working – 3 days on site in Northampton, 2 days from home
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• One day per month travel to Wigan (expenses covered)
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• 25 days annual leave plus bank holidays
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• Private healthcare, pension scheme, and discretionary bonus
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• Regular social events and an excellent benefits package
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Duties and responsibilities

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• Act as the primary HR contact for depot leadership, supporting delivery of operational goals through effective people strategies
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• Build strong on-site relationships with managers and frontline employees, providing practical HR guidance aligned to business priorities
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• Manage a range of employee relations cases including disciplinaries, grievances, absence, performance, and investigations
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• Provide expert advice to managers, ensuring fair and consistent application of policies and employment legislation
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• Support recruitment, onboarding, and retention initiatives for operational roles to ensure workforce stability
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• Coach and develop managers to strengthen people leadership capability across the depot
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• Analyse HR metrics such as absence and turnover, providing insights to inform decision-making and support continuous improvement
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Required skills and experience

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• Proven HR experience within an operations-led environment such as logistics, transport, manufacturing, or warehousing
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• Strong employee relations knowledge with experience handling complex cases
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• Ability to influence and challenge operational leaders in a constructive and professional manner
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• Confident coaching and advisory skills, with a focus on developing management capability
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• Good understanding of employment law and HR best practice
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• CIPD Level 5 (or above) qualification, or equivalent experience, is desirable
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• Strong communication skills with the ability to build credibility across all levels of the organisation
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